Just purchased a new Canon imageCLASS MF465dw but after unboxing, removing all the packing tape, plugging in, and pressing the power button, the printer will generate a loud grinding/rumble noise before showing error message E202-0002 (Turn machine off/on. Speak with a representative for support if problem persists)
I've tried reseating the ink cartridge, inspecting both the front and rear access panels for foreign objects, and paper jams. Nothing that I could discern as being loose or jammed. I've even tried turning it on without the paper tray and the ink cartridge, but I get the same result.
I did notice the grinding noise seems to be coming from the top of the unit and the belt underneath the scanner bed trembles but doesn't turn anything. Is something stuck within the scanner portion of the machine that prevents startup?
Would it be possible to repair this myself, seek a technician, or return this product entirely?
#mf465dw #imageclass
