03-11-2019 08:32 AM
Welcome to The Canon Forum! We really appreciate your participation, however this appears to be a printer model not suported within the US. The Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
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03-12-2019 09:38 AM - edited 03-12-2019 09:38 AM
The usual causes of colors being printed dramatically different than what you expect can occur when you have any of the following:
Using non OEM inks or very old ink
Selecting the wrong paper type
Using 2 different programs to manage colors or ICC profiles in your workflow
Damaged or clogged print head