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Canon MF249DW Copy Problems

mrmceacd
Apprentice

Our MF249DW has developed a new bug. The copy function results in the middle 3+ inches of the original being printed on the document copy. The left and right 2+inches are blank. All print and scan efforts from two windows 10 computers are functioning. Is this machine stuck in a "copy ID" mode or is it in need of repair? Are there margin settings that need to be reset? Machine is 10 months and 1500 pages old.

1 REPLY 1

agusx2444
Apprentice

my PIXMA TS5170 are having same issue. I tried to upgrade the driver then it become normal again. i hope it helps

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