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MegaTank GX7120 Scanning upside down

johnmodlin
Apprentice

When I scan multiple pages thru the auto feeder using 2-sided printing, it prints the back page of each page upside down.  I cannot find anywhere to change the setting for this.  Can someone help me?  Using a Windows computer. 

2 REPLIES 2

DerrickL
Mentor
Mentor

Some of these hints are obvious but the "auto rotate" setting may not be:

Issue with Last Page Scanning Upside Down

When using the Canon MegaTank GX7120 for scanning multiple pages, some users have reported that the last page appears upside down. This can be frustrating, but there are a few settings and adjustments you can check to resolve this issue.

Check Printer Settings

  • Auto-Rotate Feature: Ensure that the "Auto-Rotate" option is turned off in the printer settings. This feature can sometimes cause the last page to print incorrectly.

  • Binding Location: Verify the binding location settings in the printer driver. If set incorrectly, it may affect how the last page is oriented.

Scanning Method

  • Single vs. Multiple Scans: If scanning multiple pages, try scanning them as individual documents instead of a batch. This can help identify if the issue is with a specific page or the scanning process itself.

  • Document Orientation: Make sure that all pages are oriented correctly before scanning. If the last page is flipped, it may be due to how it was placed in the scanner.

Troubleshooting Steps

  1. Recheck Document Placement: Ensure that all pages are placed correctly in the scanner.

  2. Update Printer Drivers: Make sure that your printer drivers are up to date, as updates can fix bugs related to scanning.

  3. Test with Different Documents: Try scanning different documents to see if the issue persists across all files or is isolated to a specific one.

I have tried all of these. It is not just the back page, but when doing two sided scanning the back page of EACH SHEET is upside down.  It is flipping the paper on the short edge instead of the long edge, and I cannot find where to change this for scanning, only for printing.  Any suggestions would be helpful.

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