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Maxify MB2720 Not printing entire document

Karry_Weaver
Contributor

I have had this printer for about a month and until now it has worked perfectly.  In the past I have printed both documents and photos without error.

 

This evening I am trying to print a three words on plain paper.  I have tried using both Word 10 and Serif Page Plus and both programs have simular (but not the same) results. 

 

I am trying to print:

Incoming

 Animal

 Forms

 

In Word 10 I get:

Inco

 

  For

 

In Page Plus I only get:

 

 

  For

 

The words appear in the right place on the paper in both programs.  I have restarted...and even unplugged the printer, reset all the print layout settings, restarted my laptop.  I don't know what else to do.

 

I have wasted so much ink, so much time and my patience is gone.  I'm ready to throw this thing out the window! lol  Any help would be appreciated. 

7 REPLIES 7

Karry_Weaver
Contributor

Just to see what would happen I printed another document from Excel that I have printed in the past and the entire full page form printed perfectly. 

Karry_Weaver
Contributor

Since the old form printed perfectly I decided to try to print from Excel.

 

It printed exactly as it did from Word 2010.

 

Inco

 

 For

 

Hi Karry_Weaver,

 

With your form open, please click on File and then Print Preview.

 

Does the Preview appear correctly?

Karry_Weaver
Contributor
Yes. The preview is perfect in all three programme.

Hi Karry_Weaver,

 

What version of Windows (or OS X) is installed on your computer?

Karry_Weaver
Contributor
Windows 10

Hello.

 

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