cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MF743cdw -Scans only partial document - Need Help to fix the setting

rpasupulati
Apprentice

MF743cdw -Scans only partial document - Need Help to fix the setting.

2 REPLIES 2

StevenMOD
Moderator
Moderator

Hi, rpasupulati!

 

Welcome to the Canon Forums and thank you for your post!


So that the Community can better assist you, we will need to know exactly what Computer Operating System you have (Windows XP/Vista/7/8 or Mac 10.x).

 

Any other details such as if you're capable of making a copy will greatly help the Community better understand your issue!

 

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

 

Thanks and have a great day!

shadowsports
Legend
Legend

@rpasupulati wrote:

MF743cdw -Scans only partial document - Need Help to fix the setting.


Greetings,

Open the Scan Utility and look for the "Page Size" this is where you tell the scanner how large of an area to scan.  Cropping can occur after the image is captured.  If you are only capturing 1/2 of your image, its likely that you have told the scanner to capture an area smaller than the actual size of your image.

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Announcements