07-23-2019 02:10 PM
How can the same printer, and the same image, print so completely different depending on whether I'm printing it from the Windows 10 machine vs. the Macbook Air running High Sierra 10.13.6? The quality when printing from Windows 10 is great, while printing from the Mac is horrible. I've installed the driver - MF Printer Driver & Utilities for Macintosh V10.11.1, which is the most current on the website.
Is there something I'm missing about installing the drivers on the Mac?
07-23-2019 06:15 PM
Hi imagirlgeek.
It is recommended that you select the Color Matching option in the printer settings. Please follow the instructions at the link below:
If you still notice that the quality is degraded, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).
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