01-08-2020 01:22 PM
I have the same issue as in this thread:
Except my is occuring down the right side of the paper. I tried the solutions offered in the other thread (shaking the toner, running cleaning routines on the fixer) and none of them helped. Could it just be a defective toner cartridge?
01-10-2020 02:23 PM
Hi blew77.
If you haven't yet done so, try also cleaning the transfer belt.
If that doesn't correct the problem, then please contact us using the numbers and information at http://Canon.us/ContactLI
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.