MF733CDW Cannot Scan to Email with SMTP Auth - Error 806 suddenly

[jehlybean]

Hello,

I have been searching for a solution but despite trying everything, I am unable to get this to work for gmail.  This worked perfectly fine as of a month ago, but I am unable to get it to work anymore.

I have tried the following:

1. Re-obtained an app-specific password.

2. Changed the email and obtained another, different, app-specific password.

3. Verified port 587 is in the network settings for SMTP.

4. Checked the TLS box.

5. Updated to latest available firmware.

[Stephen]

You might want to call support so they can walk you through this one! They're at 800-652-2666 Monday through Friday from 9:00 am to 8:00 pm (ET).

[jeffmr4]

You might try these instructions,

https://canoncanada.custhelp.com/app/answers/answer_view/a_id/1036411/~/configuring-e-mail-settings-...

[jehlybean]

Thanks - already tried that per my original post.