02-10-2024 03:22 PM
I recently replaced my very first toner cartridge on this new printer (bought last March) and immediately have black smudges along the left side of every printed page, front and back. I followed all directions on changing out the cartridge, didn't touch anything BUT the cartridge. I have done the 2 Clean functions from the Maintenance Menu (Fixing Assembly, ITB) with no change. Where do I go from there? I have to replace a Yellow toner cartridge soon and would just as soon not start getting Yellow smudges from the moment it is replaced.
02-10-2024 06:27 PM
Greetings,
Did the streaking occur prior to the toner change? Has toner been spilled inside on the paper path?
~Rick
Bay Area - CA
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02-10-2024 06:51 PM
Very first toner cartridge, so no streaking prior. No way to know if toner spilled, as I followed the replacement instructions exactly as described in the Canon cartridge. I saw no toner on the way in or out.
04-24-2024 02:52 PM
Post Toner change. I literally cannot SEE inside the paper path, do you have a suggestion on how to get the toner cartridge drawer out of the way? Every component within the paper path is black, so looking for black toner is a challenge regardless.
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