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MF645c not saving until scan has finished

strtwtsn
Apprentice

Hi there, if i scan a large number of documents using the feeder, and the scan fails, the printer seems to delete any pages that did work.  This is when scanning into a single file.  

It’s very annoying when you’ve done 50 odd pages and it fails on the last one and you have to start again, and there’s nothing there.

1 REPLY 1

shadowsports
Legend
Legend

Greetings ,

While it's been a long time since I've experienced behavior like this, there is unfortunately no way around this situation.  Do you happen to know why the scan is failing?  Software issue, mechanical issue, etc.

Are the files you are saving .PDF?  Acrobat professional allows you to add pages to a scanned document.  Based on your post, I'm not sure if this is applicable to your situation.  

 

~Rick
Bay Area - CA


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