Can't save scanned images.

[michaelion]

I use a Mac 10.11.6/ Canon i sensys MF8040cn with a wireless connection. The printer and the computer communicate. In the past, I have been able to scan and save the images in different formats, but this has now stopped. I can print and scan using MF Toolbox. However, when the scan is finished I get this message: Saving of scanned images has stopped. Scanned images that have not been saved will be deleted.

Any help appreciated

michaelion

[Danny]

Hi, michaelion!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

[michaelion]

Thanks Danny for the prompt reply: I'm in Switzerland and have mailed Support here, so I hope they can help.

Best, Michael