08-29-2024
12:16 PM
- last edited on
08-29-2024
02:53 PM
by
James_C
Hi,
I recently updated the firmware last night - it was downloading and when I came back the screen is on but nothing is display. I can not see it online on my computer either. It was working fine before the update and now I can not do anything with this printer.
MF644Cdw updated firmware and now my printer stopped working and screen is on but no display or touch. I can see the lcd backlight is on but no connection to pc and I cant press anything. Is there a way to hard reset this?
Thank You
08-29-2024 02:31 PM
Greetings,
Does pressing the Home (House) button or Sleep (Moon) button do anything?
If not, try powering the device off using the power button. Then disconnect from power. Press and hold the power button for 20 sec.
Now reconnect to power and power on the printer. What's the result?
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
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