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MF644CDW stopped printing envelopes

randyc1
Contributor

Was able to print envelopes with no problem then all of a sudden it won't any more. Have checked the paper settings and they seem to be the same. Using the multifunction tray. Now it only prints on full size paper and won't activate the multifunction tray. Any suggestions would be appreciated.

 

1 ACCEPTED SOLUTION

dexman335
Rising Star
Rising Star

I would try to factory default the unit to see if that resolves the issue. If it doesn't, it may need to be serviced. A call to Canon Customer Service would be in order at that point.

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7 REPLIES 7

dexman335
Rising Star
Rising Star

I would try to factory default the unit to see if that resolves the issue. If it doesn't, it may need to be serviced. A call to Canon Customer Service would be in order at that point.

Great, how do I "factory default" this pig?😤

randyc1
Contributor

Thank you!!!

gpikovsky
Apprentice

randyc1, did it work? 

Yes!! Easy fix.

Thank you for the update. 🙂

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