01-16-2023 05:08 PM
Since few months I receive error on my monitor and on printer about toners.
Black 0%, end of life
Yellow 0%, end of life
Magenta 10%, prepare cartridge
Cyan 10%, prepare cartridge.
I print with no problem. I printed today few test pages from google withlots of colors. All look good.
What should I do to clear this error? Obviously toners are not empty.
02-03-2023 01:30 PM
Hello Splukany,
The toner cartridges do contain a bit more toner than is shown on the counter. Once the counter hits 0, you can continue using the toner cartridge in the printer until you run into print quality issues. There would not be a way to clear the message about the toner level, but it should not get in the way of performing any prints.
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