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New Contributor
Posts: 1
Registered: ‎09-11-2016

MF4770N DOWNLOAD MODE USB AVAILABLE

I had to do a factory reset on my computer a while ago.  Ever since then when I turn on my printer it says ***Download Mode*** USB Available.  I tried re-installing the drivers from the Cannon website but the printer still says the same thing.  I recently went back to the Canon website to download the latest drivers but it looks like there's no support for this printer because the page is blank.  Anyone know how to fix this? 

Product Expert
Posts: 749
Registered: ‎09-30-2013

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

Hi hkat2006.

 

I will be able to assist you.

 

It is recommended that you download and install the printer firmware update.  To download the update, please click the link below, and then select the [Firmware] tab:

 

imageCLASS MF4770n - Drivers & Downloads

 

If the issue persists, after updating the firmware, please call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.

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New Contributor
Posts: 3
Registered: ‎08-01-2019

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

I'm unable to download the firmware update it says my serial number is incorrect?

 

Can you please help

 

TIA

Punisher

Product Expert
Posts: 749
Registered: ‎09-30-2013

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

Hi Punisher.

 

Please try the the first three letters of the serial number and 00000, or 11111.

 

If the issue persists, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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New Contributor
Posts: 3
Registered: ‎08-01-2019

Re: MF4770N DOWNLOAD MODE USB AVAILABLE

I'm unable to download the firmware can you help?????

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