cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MF452dw - Can't Get Scan to Email or Scan to Folder to Work

smvanek
Apprentice

I have tried everything and cannot get scan to email or scan to a folder to work.  I keep getting error code #806.  Is there any form of tech support with this company or am I better off returning it and buying from a local company with customer service?

2 REPLIES 2

smvanek
Apprentice

I operate Windows 11 on a Dell Laptop.  I have uninstalled and reinstalled all the drivers. I have shut down and restart both the laptop and cannon printer/scanner.  I have watched all your videos and downloaded all your manuals.  Nothing resolves the error. 

Canon Technical Support is avaiable.  Start by registering your product.

MyCanon

You'll then have acces to multiple support resources.  You an also call 1 (800) 652-2666

Scan to Folder - If you would like for fellow users to try and help.  You'll need to provide more information.  Troubleshooting steps you performed, observations?

Scan to email - Email provider, (google, M365, etc), steps performed, etc. 

I understand you are frustrated, but "watching all the videos and downloading manuals" doesn't give us much to go on. 

~Rick
Bay Area - CA


~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.