10-22-2022
04:00 PM
- last edited on
10-28-2022
11:27 AM
by
Danny
I have tried everything and cannot get scan to email or scan to a folder to work. I keep getting error code #806. Is there any form of tech support with this company or am I better off returning it and buying from a local company with customer service?
10-22-2022 04:03 PM
I operate Windows 11 on a Dell Laptop. I have uninstalled and reinstalled all the drivers. I have shut down and restart both the laptop and cannon printer/scanner. I have watched all your videos and downloaded all your manuals. Nothing resolves the error.
10-22-2022 06:41 PM - edited 10-22-2022 06:55 PM
Canon Technical Support is avaiable. Start by registering your product.
You'll then have acces to multiple support resources. You an also call 1 (800) 652-2666
Scan to Folder - If you would like for fellow users to try and help. You'll need to provide more information. Troubleshooting steps you performed, observations?
Scan to email - Email provider, (google, M365, etc), steps performed, etc.
I understand you are frustrated, but "watching all the videos and downloading manuals" doesn't give us much to go on.
~Rick
Bay Area - CA
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