11-19-2013 06:46 PM
I bought my Canon imageCLASS MF4450 all-in-one (printer/ fax/ scanner) approximately 2 years ago here in Canada and the printer and scanner have both been working fine up until last week, when I could no longer scan. When I hit SCAN and OK'ed "COMPUTER", the machine keeps saying CONNECT TO COMPUTER, even though the wire is attached at both ends. I even went out and bought a new wire today and the same issue is persisting. BTW, the printer is still working fine. Also, when I access the Canon MF Toolbox from my Applications toolbox and try to manually scan, the error code 900016 comes up.
I am using my printer (which is supposed to be a "plug and play" type) on my MacBook Pro with OSX 10.9.
Can anyone help please? Thanks
05-17-2016 06:22 PM
Same issue on MF4890dw. How can I get help?
05-31-2016 06:16 PM
Hi everyone,
We have an update! Please check the following thread for more information regarding scanning on the network:
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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