cancel
Showing results for 
Search instead for 
Did you mean: 

MF259 Print Problem

Carlwil
Apprentice

My MF259dw will only print very lightly on most print jobs sent from my Dell Windows 10 computer and also my wife's Apple computer. Adjusting the density to max doesn't help. Prints fine when copying, so I assume it's not the toner.

Suggestions will be appreciated.

 

 

2 REPLIES 2

Hector
Product Expert
Product Expert

Hello Carlwil,

If the prints are light from the computer but the copies are fine, it can point to a driver issue or a problem with the selected settings. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For more immediate resolution to the issue, you can also contact our support team at 1-800-652-2666. Our agents would be happy to help.

  1. What program are you printing from when you run into that problem?
  2. What is the file type of the document that is causing the issue and does it happen with all items.

Thanks a lot Hector. It appears that you are correct. My son happned to come over from Texas this week end and he upgraded the firmware and installed the latest drivers. Seems to have taken care of the problem. Thanks again for your reply.

Announcements
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM