I use the top feeder tray for scanning multiple pages. All of a sudden after scanning previous documents from the feeder tray, I started my next scanning project and when I place paper in the feeder tray the printer beeps acknowledging the paper is in the feeder tray. On the MF Scan Utility, I select the Document button to start the scanning job, the printer does not feed or scan the documents in the feeder tray, the printer starts to scan the platen glass and not the feeder. I have the utility set for Auto Mode. I changed the Auto Mode the Feeder and the same thing happens.
This has obviously been an issue for a long time and Cannon must not be interested in fixing it. I just uninstalled and reinstalled the latest drivers and it the feeder issue is still there. So I went to the Microsoft store and downloaded "Scanner - Quick and Easy Document Scanning" app and it works fine. Amazing that other platforms communicate better with this printer than Cannon does!
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.