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New Contributor
Posts: 1
Registered: ‎07-27-2020

MB5320 Support Code 5207

I wish to know why my MB5320 printer shows Support Code 5207. My printer is out of warranty and I need to know how I can make my printer working.

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Product Expert
Posts: 3,239
Registered: ‎10-16-2012

Re: MB5320 Support Code 5207

Hello.

 

The error that you described indicates that there is an internal hardware issue with the printer. 

 

Please try the following to see if we can resolve your issue:

 

1.  Turn the printer off.

2.  Unplug the power from the printer for at least 5-10 minutes.

3.  While unplugged, remove any paper from the unit.

4.  Double check for any obstructions found in the unit or paper paths.

5.  If no obstructions are found, plug the power back in and turn the unit on.

 

If the issue persists, the unit will require service for correction.  If the printer is out of warranty, please check your local listings to see if there are any local electronics repair shops in the area that may be able to examine the unit.

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