01-13-2025 07:06 PM - edited 01-13-2025 07:07 PM
Hello,
My scanning is not working with my MacBook Pro any longer I think since new update. I called Canon support multiple times and restarted my computer, and printer, and router, still not success. I also reinstalled the drivers from the Canon website and the scanning is still not working but it scans with Image capture but not with IJ scan utility. It worked for like a year but I noticed this problem like 3 days ago and I haven't used printer since last software update. Support rep said I tried everything so it is most likely the software on my computer. Also with support on the phone I checked the permissions for my computer to allow connections and they were all on especially for Canon. I reinstalled the software still no success, I think engineers need to work on new software with Canon and Apple. Please fix!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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