05-06-2020 11:30 AM
Hi - I replaced the black ink cartridge for the first time since buying printer. Since I replaced it, black is no longer printing clearly. The printer shows the black cartridge as full. All other colors are printing correctly.
05-14-2020 05:01 PM
Hi dhardecker.
Is the ink leaving gaps? Does it seem to be offset left/right every other line/pass of printing?
Can you provide pictures of how the black ink is currently printing? Knowing how it's streaking, smudging, etc. can help us narrow down possible solutions.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.