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MB2120 modem disconnected or offline

marty39
New Contributor

My Maxify MB2120 is connected to a Mac on a wifi network. It prints from the Mac and faxes from the document feeder, but when I try to fax from the Mac it says "Modem disconnected or offline" and incessantly keeps "Faxing - Looking for printer." What's wrong and how can I fix it?

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