12-18-2023 05:19 PM - last edited on 12-19-2023 10:59 AM by Danny
Canon Tech Support is Horrible.....and Nonexistent!
I have a new Maxify GX 2020. It came with a bad color print head. I am trying to get Canon to send me a new one under warranty. But after numerous attempts at calling. I sit on hold for about 45 minutes then get disconnected. Canon has NO support system. Because of this, I am considering returning the printer and getting another brand that actually helps their customers.
Canon, you should be ashamed of your poor customer service.
12-20-2023 09:56 AM
I'm so sorry you've had difficulty getting through to support. I want to ensure you're calling the best number: 1-800-OK-CANON (800-652-2666). The specialist support group for MAXIFY products is available Monday through Friday.
12-20-2023 04:54 PM
Stephen,
With all do respect, you clearly did NOT read. NOBODY ANSWERS THE PHONE!!!
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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