10-05-2022 10:33 AM
10-06-2022 08:31 AM
Hi, Hmbandmom!
So that the Community can help you better, please let us know what you need your printer's serial number for. Once we know the bigger picture, the Community will be in a better position to help.
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
11-01-2022 09:00 AM
If you are trying to use the serial number to log into the web interface, just enter the numbers, leave off the letters.
11-01-2022 10:11 AM
@hmbandmon,
Please tell us what it is you are trying to do?
Please include your operating system version and build, how the printer is connected and to what, and anything else you believe is relevant??
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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