03-03-2018 02:59 AM - edited 03-04-2018 05:18 PM
Hi
Our printer has stopped printing, with flashing light and error advising "no paper" whenb there is paper loaded. Nothing else has changed since we last used it 24 Hours ago,. Does anyone have any advice?
Thanks
Damian
05-23-2018 11:49 AM
Hi
Your message has reached Canon USA. Since this product MF9100Cdn is neither sold nor supported in the USA, we do not have the resources or references to provide the information you have requested. For information and troubleshooting assistance, please visit http://www.canon.com and look for the support site closest to you geographically.
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.