Hey all! First time poster, and absolutely frustrated to the point of tears with my new printer.
I'm a bookbinder, and the reason I got this printer was for the duplex printing, and the speed of the print. Laser printer for cheap? Awesome!
I get it home, and I try to print it off of my Macbook Pro (12.4 Monterey), and... it spits out a smushed image in the top 2/3rds of the page.
Okay. Frustrated, I change every setting ever. Nothing changes.
I grab my iPad and my iPhone, and print off of those. They come out great, full page. Unfortunately, I don't seem to be able to flip the prints the approprate way... booklet printing is frustrating... So I'm back on my mac.
I then uninstall every printer I can from my macbook, and reinstall the drivers for Monterey, reboot, print, and... it's the same smushed image.
The preview shows the full page.
But I always end up with this!!
Any advice would be helpful. I just don't know what to do!
The issue could be caused by driver settings or the incorrect driver is being used with the printer. In this situation, you can try clicking on the print settings in the Photoshop print window to make sure the paper size and scaling is correct. When printing from an iOS device, you can download and install our Canon Print Business app to get additional print settings. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution, you can contact support over the phone at 1-800-652-2666. Our agents would be happy to assist.
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