10-28-2020 09:45 AM - edited 10-28-2020 09:46 AM
I have a customer who wants really thick coated stock. I try to run this through my machine but it seems when it does the second side it is almost scraping off some of the toner or just not getting enough pressure. I have adjusted the Transfer voltage and it did help on the front side but not the back. Also tried to adjust the gloss but it didn't make a difference. This is on a Canon c750
10-28-2020 09:54 AM
Hi, jiffyprint!
Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER and imagePRESS series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
10-28-2020 09:58 AM
I was just looking for people to chime in. 🙂
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