Imageclass MF6160dw wont stop printing 2 sided

[blnord]

I just set up my printer yesterday and can not get it to stop trying to print double sided and every time it prints (trying 2 sided) it jams.  I have gone into my printer properties and designated everything to be 1 sided, I tried printing several things today, the first few prints were single sided and worked fine, the next time I tried to print it again was trying to print 2 sided and jams continuously. This is so frustrating................

[cnguyen]

I tried in many diff ways still not fix yet..

hopefully some tech from canon put the answer out here

I get the best way is return it

[gspandroid]

I know this was years ago but i wanted to reply because i have the same problem, i got paper jammed inside the reverse tray and is not visible in any way, it prints on one side but if i try two sided printing, the moment it try to suck up the paper to reverse the sheet to print to other side i got a paper jam error, i know it has paper stuck in the reverse tray because i saw how it got stucked and i cannot take out

[SamanthaW]

Thanks for letting us know what Canon product you've got. The imageCLASS MF6160dw is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions! You can also check out our KNOWLEDGE BASE to see if there are instructions for that location of paper jam.

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday to Friday at 1-866-443-8002.

Hope this helps!