09-14-2022 12:13 PM
Need some help and tech support number won't let me get past the "give us the full name of your product" even after trying 4 times on separate days.
Brand new dell desktop running win 11, new imageclass printer. Trying to set up and USB connection won't go through. I did the latest 11 update with the fix for USB but still having same issue. Any help or do i need to just take this thing out in the backyard and office space it?
09-14-2022 12:37 PM
If you can't get through to support by saying "MF236N," hit zero, then zero again to get to a call director, and they'll get you over to the correct team.
For what it's worth, the software is HERE.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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