ImagePrograf ipf605 Print Black and White Only

[mwhirt]

When I print on my large format printer, my black and white have a color hue in them.  I can print only using colors.  In my printer preferences it does not allow me to print in grayscale.  Does anyone have feedback on how I can print pen and ink drawings without any color hue?
Thank you

[Patrick]

Hi mwhirt,

There are settings available that would allow you to print without a color hue.  Without knowing the operating system or program that you are printing from, it would be difficult to recommend a solution.

It is recommended that you contact Canon's Contact Center to speak with a Technical Support Representative for further assistance.  There is NO charge for this call.  Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.  A Technical Support Representative can assist you with resolve this issue.