04-30-2019 09:08 AM
When I print on my large format printer, my black and white have a color hue in them. I can print only using colors. In my printer preferences it does not allow me to print in grayscale. Does anyone have feedback on how I can print pen and ink drawings without any color hue?
Thank you
05-01-2019 01:54 PM
Hi mwhirt,
There are settings available that would allow you to print without a color hue. Without knowing the operating system or program that you are printing from, it would be difficult to recommend a solution.
It is recommended that you contact Canon's Contact Center to speak with a Technical Support Representative for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can assist you with resolve this issue.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.