ImageClass MF8080CW suddenly is saying paper jam but no paper is in printer - now what?

[NE-Ohioan]

I have a no longer supported ImageClass MF8080CW all in one that I was using earlier in the afternoon, printed fine. Now about 5 hours later, tried to print from an email. Keep getting a "paper jam" alert.  I have taken the entire printer apart, even turning it so I could check the bottom with the tray out. No paper anywhere. Tried turning on/off. Didn't help. DId not remove from my laptop since I can't even get it to now copy from the glass. Thankfully, I didn't order the ink cartridges yet. Suggestions before I just replace it with another smaller, easier to move, lighter, simpler version. I'm not doing the printing and copying that I have in the past. Trash day is tomorrow and it may be out by morning.

[Danny]

Thanks for letting us know what Canon product you've got. The imageCLASS MF8080Cw is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday through Friday at 1-866-443-8002.

Hope this helps!

[NE-Ohioan]

Thanks, Danny but I already had a replacement imageClass ordered before your reply. I was in desparate need of a replacement. Replaced with a MF656Cdw and had an awful time setting it up. Despite spending about 4-5 hrs after it arrived, failed to completely communicate with my laptop and was never able to scan. Spent about an hour with tech support (thanks, Kiernen!!) the next day, and finally have it running. Hoping it lasts as long as my other one. I really was hoping this new version would have weighed less with all the new lighter weight components but THAT was a daydream!