ImageClass LBP162dw PIN reset

[netroadkill]

I am looking for the procedure to either reset the System Manager PIN or factory reset the printer for Canon ImageClass LBP162dw printers.  They were set up by a previous technician and the PIN used was not documented.  The 7654321 default pin did not work.

Thanks

[shadowsports]

Greetings,

If the default PIN was changed and you no longer have access to it, you will need to contact support for assistance with reset.  Have the model # and serial number available when you call. 

Canon Support

1-800-652-2666