cancel
Showing results for 
Search instead for 
Did you mean: 

ImageClass 8280Cw error message will not clear.

SMLally
Apprentice

Unplugged outlet and ethernet for 2 days--error still there.

Tried hard reset by holding the Stop button but none of the keys are working.

Issue is trying to make a copy from the top feeder.  After clearing jam, I get to the point of 'insert original' but the copier does not recognize paper in the feeder.  Also cleaned the rollers.  

I can print a legal document from PC but not an email since I am unable to reset the paper size.

1 REPLY 1

Hector
Product Expert
Product Expert

Hello,

You can use the steps in the link HERE to change the paper size on the printer. You can switch it from legal to the paper size that you plan on printing with. If the feed is unable to detect the paper after a jam, it will usually point to a hardware issue or something stuck in the feeder path. You can try checking the path using the steps in the link found HERE. If checking the path does not resolve the issue, it looks like the printer needs service. 

You can use the link HERE to access you MyCanon account to check your service options.

Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!