02-07-2015 04:07 PM - edited 02-07-2015 08:06 PM
Can anybody suggest a fix for this? It's a brand new ImageCLASS MF8580Cdw running off a windows 7 PC. It does this with the partial cartridges that came with the printer and brand new full cartridges.
Anybody? TIA
02-10-2015 06:14 AM
Hi punkindrublik.
Because the issue is happening with both the Starter cartridge and full cartridges, it is recommended that you contact our telephone technical support group at this time. Please call 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00AM - 8:00PM.
I understand that the forum may be the preferred method of communication, but the real-time feedback of a support call will be more beneficial in this case.
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