08-29-2016 03:32 PM
My ImageCLASS MF4770n puts a vertical black line down the right side of my papers when i make coppies or try to scan something in. is there a way to get the line off?
08-30-2016 03:06 PM
09-01-2016 09:54 PM
I just tried it and it still does not work. I cleaned the whole glass along with the clear plastic strip on the left side. I cleaned the top and the bottom of the clear strip. Is there something else since it only appears when I use the feeder?
09-01-2016 09:59 PM
Thank you. I just removed the plastic strip and cleaned underneath it and placed it back. Problem solved!!! Thank you so much for your help!!!!
08-30-2016 03:08 PM
09-01-2016 09:42 PM
I have black streaks when I use the automatic document feeder when I scan a document. There are no streaks when I copy a document. or when I use the plate glass to scan a document. It only happens when I use the feeder. Do you know what I can do to fix this?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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