I just purchased a new Canon imageCLASS LBP253dw printer from Amazon. I unboxed this and installed the drivers on my computer. It will print from my computer but will not allow me to enter the System Manager mode without a ID and password. The paperwork that comes from the factory that was in the box says that the default ID is 7654321 and the password is 7654321. I used this on the printer itself and have tried through the web browser interface for this printer on my local network, neither allowed me access. My only option that I can think of is to do a hard factory reset. Does anyone know how to do this for this model? I have tried the hard rest processes for a few other Canon's but this model is much different than those and none of them seems to work. Any help with this would be greatly appreciated. Thanks for your time.
If the default user ID and pin are not working or it was changed and you do not have access to it, you can contact support over the phone at 1-800-652-2666. Our agents would be happy to walk you through the process of resetting the pin.
