ImageCLASS D1620 Chromebook Printing On Network Issue

[maryfig]

Chromebook LARS 

ImageClass D1620

Won't connect (add) over network  from wifi to wired printer (explicitly stated IP address, HTTP etc.)

Sees some of the printers EG Brother, Dell, HP Does not see Any Canons

Won't actually print to any of the seen added ones either.

Any clues will be appreciated.  Thanks

[Hector]

Hello,

The Chromebook should be able to detect the printer if they are on the same network. You can try adding the printer using the steps in the link HERE to see if it appears. If it does not appear, you can try performing the wifi setup using the button panel on the printer to if it appears afterwards. If the Chromebook is unable to send print jobs to any printer it can detect, I suggest contacting the company that makes the Chromebook to see if there are any issues. You can also contact our support team over the phone at 1-800-652-2666. Our agents would be happy to help troubleshoot the connection issue.