Canon Community

Nomadusa · ‎01-15-2022

I changed the department ID and Pin, and when I restarted the printer, it would not accept the department ID and pin. I seem to be locked out of the printer. I tried the default 7654321 for both boxes, but it doesn't authenticate. I tried online through the printer web page, still won't work. I can not get past the Department ID or the PIN. Anyone know how to reset this? Thank you

shadowsports · ‎01-15-2022

Greetings,

If you have locked yourself out of the printer's admin portal, you will need to contact Canon for reset assistance.

~Rick
Bay Area - CA

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