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IPF605 no text on screen after firmware update


Long story short, I upgraded our IPF605 firmware with the update tool from canon. Everything seemed fine that day.  The printer was shut down that night.  When I turned it back on a few days later, the screen backlight comes on but there is no text showing.  All functions work, however I can't do much without being able to see the screen.  Any ideas?  


Product Expert
Product Expert

Hi slowsl,


It is recommended that you contact technical support for assistance.  There is NO charge for this call.  Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.  A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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