09-11-2016 04:04 PM - edited 09-11-2016 04:16 PM
I am able to print on regular sized paper from tray. However, I can't figure out why I keep getting an error message for envelope printing. The spacing and print is all over the place and looks nothing like the "preview" page on the iMac.
09-12-2016 08:18 AM - edited 09-12-2016 08:20 AM
Hi, ahetz!
So that the Community can help you better, we will need to know exactly which version of Mac OS you're using on your iMac, and which apps you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 8 PM ET (5 AM to 5 PM PT).
Thanks and have a great day!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.