How to prevent the ImageRunner C5235 Advance from loosing connection to the Ethernet LAN

[MarkR]

The ImageRunner C5235 Advance printers we just purchased are disconnecting from our Ethernet LAN after a long idle period requiring a reboot of the printer.  Once the printer reboots it shows up on the lan again.  Is there a fix for this issue now?

[Danny]

Hi, MarkR! Thanks for posting!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!

We hope this helps!