Hello helpplease!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what model printer you are using (e.g., PIXMA MG5420, imageCLASS MF8580CDW, etc.). That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks!
