02-04-2014 12:18 PM
Hello,
I have recently taken over an office over the last half of last month and we are having issues with our iR3235.
None of our users are able to scan to e-mail. I believe this is happening because a certain computer we had was reformatted and the printer cannot connect to its SMTP server because of this, yet this is only my theory, Im fairly new when to working with a printer like this one.
If anyone know how to work around this I would appreciate any help possible.
02-04-2014 01:09 PM
Hi itpak!
Thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.