How do I resolve "feeder cover is open" message. I opened and closed all possible "covers"

[Jason]

Hello lrmattimore,

The community is eager to assist!  To ensure the most accurate information is provided, we’ll need to know the model of the printer you are using.  We look forward to hearing back from you!

[boston-brian]

I am having the samw issue on my mg5420 model. All covers are closed message reads Cover id open. Close cover

[Ebony]

Hi boston-brian,

Additional troubleshooting will have to be done to determine if your printer will require service.  Please contact our support group using the link below for additional assistance with this matter.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer