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HELP!! - Unknown Small Plastic Part Fell off Canon Image CLASS MF429dw

kapikupz
Apprentice

Accidentally dropped the paper tray and found this piece, now printer randomly shows "Paper Jam" error when printing (even when there is no actual jam).

Thanks in advance!

 

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1 REPLY 1

Hector
Product Expert
Product Expert

Hello Kapokupz,

That piece looks like a part of the paper pickup for the rear of the tray. If it broke off of the tray, I would suggest contacting support over the phone at 1-800-652-2666. they can walk you through trying to reattach the part or provide options to replace the tray.

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