11-17-2023 12:18 PM
Accidentally dropped the paper tray and found this piece, now printer randomly shows "Paper Jam" error when printing (even when there is no actual jam).
Thanks in advance!
11-06-2024 10:30 AM
Hello Kapokupz,
That piece looks like a part of the paper pickup for the rear of the tray. If it broke off of the tray, I would suggest contacting support over the phone at 1-800-652-2666. they can walk you through trying to reattach the part or provide options to replace the tray.