04-05-2018 02:20 PM
I continually get a message when I try to print saying the printer is offline. I try the troubleshooter and it says the printer is turned off. It's turned on. It also says it should be set as the default printer. It is. It says it should be shared in my network. It is. This printer has been the worst printer I've ever had.
05-23-2018 09:50 AM
Hi piscatory
In order to proeprly assist you, I will just need to know which specfic model Canon you own? Additionally, what operating system are you running?
Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:
http://Canon.us/ContactLI
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.