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Error message: Could not create a port due to an error

jahcpa
Apprentice

I just bought an MF244dw. Set it up wirelessly using WPS push button mode. No problem. When I tried to install software from the disc using Network Connection option, I got an error message "Could not create a port due to an error". So I used a USB cable and installed via USB connection. Unfortunately the new printer does not recognize the software installation. I cannot scan (message on printer says to connect computer, but computer is already connected to home network wirelessly). 

 

After the printer was installed wirelessly, there was a printer in Control Panel Devices and Printers called MF240 Series. After the sortware installation by USB cable, there appeared another printer in Control Panel Devices and Printers called Canon MF240 Series UFRII LT, which I believe has the software drivers, That is the problem. MF 240 Series printer is online. The other pronter is offline. 

 

PC OS is Windows 10. I have a stand alone computer. 

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