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Error code: E000001-0003

bold
Apprentice

Printer:  c5051

Problem:  it doesn't print, shows a message on bottom of its display "Check the printer. call service representative".

When I press the Settings, it shows the following message:

Contact your service rep with the error code:   E000001-0003

 

We are in a small town where no good technician is available, please help us how to solve this error. We searched this error code online but no solution is available.

 

thanks

Bold

2 REPLIES 2

Shanna
Enthusiast

Hello bold!


Welcome to the Canon Forums and thanks for posting!

Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!  

 

If you live outside the United States, please http://www.canon.com, and select your country or region for your support needs.

clairedunphy999
Apprentice

You need to update the driver, find the driver on Canon official website and install it on your computer. If you don't know how, you can check this out. there are many tutorials about how to fix errors. http://www.driversweb.net/Canon_MP170_Printer.html : )

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